FRANSAT updated its broadcast encryption on 27 April 2026 to enhance security. Following this change, some older HD set-top boxes will no longer work and will lose access to FRANSAT DTT channels.
To check compatibility:
View this page of incompatible boxes, or
Go to channel 999 on your FRANSAT box and wait up to 30 minutes for an on-screen confirmation.
If your viewing card is still valid, you can keep using it - just insert it into a compatible new box.
We have limited stock of compatible set-top boxes available from £99.95 (including delivery), or box and viewing card packages from £129.95 if your card is due to expire.
If necessary - visit the Store to order.
INSTALLATION
Professional Installation
Standard professional installation from £150.
We offer a comprehensive installation service throughout the UK. We understand that the installation process is a vital part of the system and encourage your involvement throughout. Our friendly, professional engineers will discuss and advice on every aspect including dish location, cable routing etc and will give a full demonstration of your system before leaving your property.
For almost all UK properties we can offer a virtual site survey over the telephone using Google street view. We can also discuss your installation from any photos you would like to email to us. All this can be done prior to the order process to ensure your satisfaction before making your purchase.
Benefiting from over 20 years experience we pride ourselves on bespoke dish installations. Many properties require discreet dish locations. We can supply dishes powder coated in a colour of your choice to blend sympathetically with their environment as well as an array of brackets and fixings to install your dish in a location of your choice. Bespoke installations will invariably incur extra costs.
Please contact us to discuss your installation requirements.
Self Installation
Some of our customers choose to either arrange their own installation engineer or take on the installation process themselves. If you choose either of these options we are on hand to help guide you through the process.
If booking your own engineer you’ll be asking for dish installation for Fransat on the Atlantic Bird Satellite at 5° West.
If you choose to install yourself we recommend you have a good standard of DIY experience and access to the required tools, ladders, drills etc. Your set top box will be delivered pre-programmed which is one less job to worry about during the installation process. We also supply a budget satellite finder meter which we recommend for any self installation.
We have many satisfied customers who have successfully installed their own systems. We are happy to offer telephone support should you require it. We must stress that we can only advice over the telephone and ultimately the installation is being carried out by yourself.